Privacy Policy

Effective Date: July 25, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or use our home appliance repair services.

By using this website, submitting a service request, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or book a service:

• Full Name
• Mobile Number
• Email Address (if provided)
• Service Address
• City and State
• Details of the appliance and service requested
• IP Address
• Browser Type
• Device Information
• Website usage information

2. How We Use Your Information

Your information may be used to:

• Process and manage service bookings.
• Contact you regarding appointments.
• Provide customer support.
• Improve our website and services.
• Send booking confirmations and service updates.
• Maintain service history and records.
• Comply with legal obligations.

3. Cookies

Our website may use cookies and similar technologies to improve website performance, remember user preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

4. Third-Party Services

Our website may use trusted third-party services including:

• Google Analytics
• Google Maps
• Google reCAPTCHA
• WhatsApp Click-to-Chat
• Payment Gateway Services (if applicable)

These third-party services have their own privacy policies and may collect information according to their respective policies.

5. Sharing of Information

We do not sell, rent, or trade your personal information to any third party.

Your information may only be shared:

• With our authorized technicians to provide requested services.
• With trusted service partners when necessary.
• When required by law or government authorities.
• To protect our legal rights or prevent fraud.

6. Data Security

We use appropriate technical and organizational security measures to safeguard your personal information. While we strive to protect your data, no online system can guarantee complete security.

7. Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where legally permitted.
• Withdraw consent for future communications.
• Contact us regarding privacy concerns.

8. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.

9. External Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their privacy policies before sharing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details below.

Website
https://keralarepairservice.com/

Phone
+91-9910908861

Email
info@keralarepairservice.com

Consent

By using this website and our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.